Privacy Policy

This Privacy Policy explains how AlphaPing GmbH (“AlphaPing”, “we”, “us”) collects, uses, and processes personal data in connection with AlphaPing-operated websites and interfaces (the “Interface”).

Data Controller

The data controller is:

AlphaPing GmbH
Bahnhofstrasse 7
6300 Zug
Switzerland

Contact:
legal@alphaping.ch
hello@alphaping.ch

Scope of This Policy

This Privacy Policy applies only to data collected through the Interface. It does not apply to third-party protocols, blockchains, wallets, or services that users may interact with independently.

Data We Collect

AlphaPing collects only limited personal data necessary to operate the Interface.

Contact information voluntarily provided by you (for example, email address when booking a call or contacting us).
Technical information such as IP address, browser type, device information, and access timestamps.
Public blockchain addresses that you choose to connect to the Interface.

AlphaPing does not collect private keys, seed phrases, or credentials.

Non-Custodial and On-Chain Data

Blockchain transactions and addresses are public by nature. AlphaPing does not control public blockchain data and is not responsible for how third parties process or analyze such data.

Purpose of Processing

Personal data is processed for the following purposes:

Operating and maintaining the Interface;
Responding to inquiries and booking calls;
Improving performance, reliability, and security;
Complying with legal and regulatory obligations where applicable.

Legal Basis for Processing

Where applicable under GDPR or Swiss data protection law, AlphaPing processes personal data based on consent, contractual necessity, legitimate interests, or legal obligations.

Cookies and Analytics

AlphaPing may use essential cookies necessary for basic site functionality. AlphaPing does not sell personal data and does not use cookies for advertising or behavioral profiling unless explicitly stated.

AlphaPing does not sell personal data. Personal data may be shared with service providers acting on AlphaPing’s behalf solely to operate the Interface (for example, hosting or email services), subject to confidentiality and data protection obligations.

Data may also be disclosed if required by applicable law or lawful authority.

International Data Transfers

Personal data may be processed outside Switzerland or the European Economic Area where service providers are located. In such cases, AlphaPing implements appropriate safeguards as required by applicable data protection law.

Data Retention

Personal data is retained only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security

AlphaPing implements reasonable technical and organizational measures to protect personal data. However, no system is completely secure, and AlphaPing cannot guarantee absolute security.

Your Rights

Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing activities. Requests can be made by contacting legal@alphaping.ch.

Third-Party Links

The Interface may contain links to third-party websites or services. AlphaPing is not responsible for the privacy practices of such third parties.

Changes to This Privacy Policy

AlphaPing may update this Privacy Policy from time to time. Changes become effective when published on the Interface.

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